We have created this website to help bridge the gap between cleaning service seekers and service providers. In this policy, we have given comprehensive details on how we collect, store, use, process, and disclose the personal data shared by individuals on our website. Please note that your personal data is shared by you when you access any or all parts of this website or interact with us via any means. By continuing to use this website, you acknowledge that you have read the Privacy Policy thoroughly and agree to the points discussed here.
General Information
- At hygienekart.com, we respect your privacy and consider it our duty to protect your personal data from any unauthorized access.
- The given policy applies to all the individuals who access our website and use the available services.
- We take necessary action to regularly review and update our policies. Hence, we request you to review this policy regularly.
- Make sure that the data you provide us is accurate and current so that we can provide you with the best service(s)/experience(s) from our end.
- Our website may include links to third-party platforms. If you click on these links or avail of their services, it means that you are allowing those platforms to collect your personal data and you agree to their respective policies as well.
Data we collect
Our website collects different types of personal data about a user and details on the same have been specified below:
- Contact Data: This includes information such as the user’s email address, residential address, and mobile number
- Identity Data: This includes data such as your complete name, the username you have created on our platform, gender, or photographs.
- Marketing Data: This includes information such as your email address, feedback, comments, responses to surveys, and discussion done in our chat boxes
- Technical Data: It refers to the collection of data such as details on ISP, IP address, browser type, device ID, location, activities, and how frequently you visit our website
- Transactional Data: In case you have availed of any services from our website and have made a payment for that service online, a portion of your credit/debit card details
What if you do not agree to share your personal data?
If you are not willing to share your personal data on our website, you will still be able to use a part of our services, but in a very limited manner. Also, we might have to cancel your services or limit your access to the website.
How do we collect your data?
Our backed team uses different methods to collect your data and the details on the data collection method are given below:
- When you willingly share your data: For example, while creating an account on our platform, using any of our services, taking part in a promotion, user poll, or online survey, or allowing us to send you marketing communication.
- Automated data collection: This happens when you visit our platform or request to seek our services, our automated system will collect some technical data or non-personal data about you. For example, your browsing activities, the device you are using, web beacons, server logs, etc.
How do we use or process your information?
We only use the personal data of a user when they willingly share it with us and give their consent for its usage. We use your data:
- To process your service requests
- When we need to comply with any kind of legal obligation
- In order to verify you as our registered user
- To let you create an account on our platform
- To monitor your activities and provide you with a personalized experience
- So that we can make necessary changes to improve our services
- To track and process your transactions
- To send you notifications and to advertise related services to you
By using our website, you agree and acknowledge that we may use and share your data with our trusted partners in order to provide you with personalized and effective services.
Use of Cookies
Cookies are small digital files that a website transfers to your device so that it can recognize your web browser and remember certain necessary information. Our platform, hygienekart, also uses these cookies for the same purpose as it helps us improve the performance of our website or to distinguish you from other users. Please note that we do not have control over the cookies used by our third-party service providers.
Disclosure of your personal information
We may or may not share your personal information with our third-party service providers so that we can:
- Provide you with the professional services you have requested for
- To provide you with market assistance
- Conducting our business
- Processing payments for your services
Your rights on the personal data shared on this website
You hereby acknowledge and agree that any personal data shared by you is current and accurate. If you do not want us to keep your personal data after you are done accessing our services, you can write to us to “opt out” from the use of your data for marketing and promotional communication. Even after you delete your account, we still may retain some of your information to comply with law and legal obligations.
How do we protect your data? Understand our data security measures
- Our website uses apt security protocols and privacy-protection features to keep your data safe from unauthorized access.
- To ensure data safety, we use features such as password protection, encryption, call masking, and additional physical security measures.
- To protect your personal information from disclosure, we recommend you choose a strong password and you will be solely responsible for keeping it confidential.
- If you think that your account has been compromised, you should get in touch with us immediately so that we can take necessary measures.
Updates to this policy
If needed, we may review and update our privacy policy. Hence, before seeking our services, we suggest you review this policy once more.
If you have any queries regarding this policy, please feel free to reach out to us at contact@hygienekart.com